Last updated: 01-09-2025

This Privacy Policy explains how Fine Diamond Jewellery by Sapphiro (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

• Personal Information: Name, email, phone number, billing/shipping address.

• Transaction Information: Payment details (processed securely via third-party gateways).

• Technical Information: IP address, browser type, device details, cookies, and analytics data.

2. How We Use Your Information

• To process and fulfill your orders.

• To provide certificates, invoices, and shipping updates.

• To offer customer support and consultation.

• To improve our website, services, and marketing.

• To comply with GST, MSME, and export regulations.

3. Sharing of Information

We do not sell your data. We share it only with:

• Trusted providers (couriers, payment gateways, certification labs such as GIA and IGI).

• Legal authorities when required by law or to prevent fraud.

4. Cookies & Analytics

We use cookies and tools such as Google Analytics and Facebook Pixel to understand traffic and improve services.

You may disable cookies in your browser, but some features may not work correctly.

5. Data Security

• Payments are processed securely using encryption.

• Customer data is stored with industry-standard safeguards.

• While we take strong precautions, no online system is 100% secure; customers share data at their own risk.

6. Your Rights

Depending on your region (e.g., GDPR in Europe, CCPA in California), you may have rights to:

• Request access, update, or deletion of your data.

• Opt out of marketing emails.

• Request details on how your data is processed.

7. International Customers

• All prices are listed in USD.

• Import duties, local taxes, and compliance with local privacy laws are the customer’s responsibility.

8. Data Retention

We retain customer data only as long as necessary for order processing, record-keeping, and compliance with legal requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated date will always appear at the top of this page.

10. Contact Us

Fine Diamond Jewellery by Sapphiro

Sapphiro Impex, Surat, India

📧 Email: sapphiroimpex@gmail.com

📞 Phone/WhatsApp: +91 92740 08919